Is your home care agency getting all the referrals it needs to grow at a steady and comfortable pace?

See if you can identify with any of these common sales and marketing problems:

• Apathetic referral sources who are pressed for time and inundated with marketing reps
• Spending more money on marketing, lunches, trinkets and trash - and getting less results
• Differentiating your agency and standing out from the growing number of competitors
• Marketing Reps or Liaisons that just don’t seem to be making an impact on referral sources

Whether you are a Medicare and Hospice provider, traditional Private Duty agency or Non-Medical provider, Novaetus offers the most comprehensive and targeted sales training available to home care companies to overcome these common marketing and sales issues. With over 20 years experience in home care marketing and sales, including national sales and marketing manager of a Fortune 500 company’s and a multi-billion dollar national healthcare system’s home care divisions, the system’s Novaetus sales and marketing training are based on first hand experience and are tried and tested in a multitude of home care markets.

Sales Training Programs for Medicare, Private Duty and Hospice agencies

• On-site Sales Seminar Training and Field Support
  
  Novaetus can provide on-site sales training for your sales people with/or without field support, ie., “ride-alongs” and training in the field. This sales training is preceded by a sales assessment and supported with follow up E-Training Updates. Our Seminar training is not just for sales people, but is useful for the branch , operations managers and clinical staff that are often involved in the sales process. Pricing is scaleable to attendees. The program is customized to your specific service lines and specialties. This is a great event to sponsor at your annual conference or management retreat!
  
  Call (248) 926-1396 for more info and pricing
  
• Sales Team Management Support:
  
  Managing sales people is very different from managing office or clinical staff! Novaetus helps you set up tools to effectively manage and monitor your sales team and drive the results you need and expect.
  
  Call (248) 926-1396 for more info and pricing

Specifically for Private Duty and Non-Medical Private Duty agencies

• The Relevant Home Care Marketer Series Webinar Series I and Series II
  
  Affordable and concise, The Relevant Home Care marketing system is one of the most cost-effective ways to offer training to all staff that are engaged in the sales and marketing process. The series is conducted in bi-weekly one hour sessions delivered via webinars.
  Series I focuses on basic selling skills and then focuses on specific targeted referral source categories Hospital Case Management, Hospital “Zones” of Opportunity, Senior Communities, Skilled Nursing Facilities.
  Series II focuses on selling to Trust and Fiduciary officers, Workers Comp Providers, Geriatric Care Managers, Long Term Care Mangers and Joint Venture relationships.
  
  Click here for a calendar of scheduled seminars, more details and pricing.
  
• Inquiry Management Training
  
  Don’t waste costly leads by failing to convert to customers and starts of care. Inquiry Management training can be one of the best marketing investments you make in your company. This training looks at the entire inquiry process, from the time the phone rings to the time the client signs a service agreement. Training centers on building a relationship with the client on the phone, communicating effectively, handling tough objections involving rate and cost of care, following up, and closing the loop on the “sale”. Training manuals, mystery shops, pre–testing and post training follow-up are also included in the program.
  
  Call (248) 926-1396 for more info and pricing
• Developing your Auto No-Fault Business in Michigan
  
  Providing care to individuals injured in a motor vehicle is a lucrative private duty market in the state of Michigan that differs quite dramatically from traditional private duty business. This program focuses on understanding the PIP benefit as defined by Michigan Auto No Fault law, who to target your marketing to, how to define and refine your message and more.
  
  Call (248) 926-1396 for more info and pricing

For Medicare agencies:

• Medicare Marketing Sales Primer Series
  Based on best practices in both home care and pharmaceutical sales, the Medicare Sales Primer focuses on developing case management and physician referral sources. This course starts with basic sales skills and then focuses on specific targets and specialties.
  
  Call (248) 926-1396 for more info and pricing